bookassist is a unique approach to online booking provision and a highly cost-effective method for promoting your accommodation services online. No other system offers the level of service, security, ease of use and guaranteed satisfaction that bookassist does.
bookassist is about parnering with the accommodation provider and driving business directly to their own site. bookassist is about brand building for the accommodation provider.
The personal approach we offer ensures that we are always available to work with you on increasing your online business.
Make absolutely sure that the service you choose not only satisfies your needs but even more importantly the needs of your guests!
Checklist for how to choose a booking system that's right for you and your guests
Before you choose an online reservation system for your hotel and entrust your customers to it, find out if it ... |
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markets your brand and your site directly and only uses domain names that you own and have full control over
Many competitors use additional sites where they buy domain names or web addresses that use your name and use them to capture high cost bookings while your own site does no business. While you may welcome the bookings in the short term, this approach can be very damaging to your brand in the long term and will force a reliance on third party intermediaries. bookassist marketing does not adopt this approach. |
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keeps your customer on your own website while making a booking
Most systems take the users out of your site and into theirs! With bookassist users are kept within your site. The branding you have invested so much in is enhanced, not diminshed, by using bookassist compared to every other competitor |
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validates credit cards fully with the bank at time of booking
Most systems DO NOT validate the guest credit card. bookassist uses Bank Of Ireland to fully validate the credit card at the time of booking thus ensuring that the booking is a genuine booking thus dramatically reducing the number of no-shows that could result with other systems. |
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takes a deposit at time of booking
Many systems do not accept deposits but merely hold the credit card as a guarantee. Guests feel that have a more guaranteed booking when they have paid a deposit and you are more guaranteed that they will turn up! |
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offers free set-up, training and maintenance
With bookassist you pay only a small commission with each booking. There are NO OTHER CHARGES. bookassist benefits only when you benefit! |
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offers free regular upgrades |
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uses portals and channels to promote your rooms elsewhere
Most systems do NOT have supporting portals through which to publicise your hotel. They either sell you the system and leave you to promote it or they promote your hotel through one or two low traffic sites. bookassist has five portals with a total of over 4 million unique visitors. In addition bookassist promotes your hotel through other very well known affiliate sites for example Ticketmaster and Big Savings. No other system can match that! |
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keeps it fast and simple so that no special software or downloads are needed before your customer can begin a booking
Some systems demand that your guest have specialised software installed on their computer in order to make a booking. Many computers do not have the software and users are forced to download it. bookassist keeps it fast and simple |
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shows your customer room price and availability before a booking is made
With most systems a potential guest has to enter their required dates to view availability. Many potential guests are lost as the chore of entering and re-entering dates becomes too cumbersome.
bookassist will show general price & availability for the current month so that guest will know that certain dates are booked out thus saving them time and effort finding out! |
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allows your customer to book directly in multiple currencies, not just pointing them to a currency converter |
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provides a detailed booking confirmation to hotel guests
Many systems provide a basic and often unsatisfactory confirmation to guests thus obliging them to have to contact the hotel to clarify some aspect of their booking. bookassist offers a comprehensive confirmation, which leaves the guests in no doubt as to the details of their booking. |
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promotes your hotel through affiliates
Major traffic sites carry your room stock such as Ticketmaster and entertainment ireland |
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offers a referral system to pass business between hotels so that customers are never lost
No other system offers you this feature!
Once you hotel is set up on bookassist you can specify any number of partner hotels with whom you can operate reciprocal referrals on bookassist. If you have no availability for dates that your guests must have you can refer them to your partners and vice versa thus offering your guests exceptional service. Up to 15% of bookings via bookassist are as a result of our referrals network. |
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offers a specialised booking system for your corporates
Corporate bookassist facilitates instant and confirmed “Commission Free” bookings from your regular corporates and travel agents. Each individual corporate or agent is given a unique password through which they can access their agreed rates and make bookings.
Corporate bookassist will help you to:
1. Manage an entire spectrum of different rates
2. Streamline repeat bookings
3. Offer a highly personalised service without personal intervention.
And …… its commission free!! |
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offers free additional consultancy & services for your online business
Services include our free “Traffic Builder” service.
A review of your current web site (content, web site positioning etc)
Analysis of your online bookings. Levels of missed bookings etc
Recommendations and tips on how to increase your exposure and visibility
Design of online adverts
Implement targeted ad campaigns, track costs and report findings
(Hotel pays for ad campaign only) |
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understands your business and works personally with your staff to ensure maximum benefit from the service |
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has proven with customer feedback and surveys to have over 98% online customer satisfaction rating |
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